Job Description
Music is Universal
It’s the passionate and dedicated team at Universal Music who help make us the world’s leading music company. From A&R to finance, legal to digital, sales to marketing, Universal Music is the place to grow and develop your career within a truly commercial and innovative business that leads in everything it does.
Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of gender, race, disability, sexual orientation, religion, belief, age, marital status, background, pregnancy, or caring responsibilities. We also recognise the importance of diversity of thought within our teams and are fully committed to embracing the talents of people with autism, dyslexia, ADHD, and other forms of neurocognitive variation.
We will always seek to make appropriate adjustments to recruitment, workplaces, and work processes to be fully inclusive to people with different needs and working styles. If you need us to make any reasonable adjustments for you from application onwards, including alternatives to the online form or to disclose a neurocognitive condition, please email UniversalMusicCareers@umusic.com.
This role is central to the smooth operation of the department, providing comprehensive administrative and coordination support across all team activities. You will assist in the planning, organisation, and delivery of Universal Music’s artist-led events, ensuring all logistics, schedules, and communications run efficiently.
Acting as a key point of contact for internal teams, labels, and artists, you’ll help maintain strong working relationships while supporting the wider team and taking ownership of assigned projects to ensure successful and seamless event delivery.
Alongside, you’ll act as a key contact for Artist Relations, relationship-building to enhance the overall Universal Music artist experience.
Key Responsibilities
Administrative & Team Support
Maintain key departmental documents including schedules, supplier lists, budgets, reports, and trackers of artist activity.
Look after and manage the AR insta page getting approvals from labels posting events and keeping it relevant and up to date
Manage general administrative duties such as meetings, the VPs diary , processing payments, booking travel/taxis, and setting up new suppliers.
Assist with the preparation of event materials such as riders, event boxes, and internal content.
Support departmental communications, including managing the social media account and internal reporting.
Manage the Monday.com account
Event Planning & Delivery
Support the coordination and delivery of artist-led and company events from planning through to execution.
Manage and update core event documents such as timelines, budgets, health & safety forms, and post-event reports.
Coordinate suppliers and contractors (production, catering, security, hosts, etc.) to ensure smooth event delivery.
Attend and assist with on-site event management and logistics.
Conduct post-event wrap-ups and process relevant payments.
Research & Relationship Building
Research and present new venues, suppliers, and creative event concepts, staying up to date with industry trends.
Help develop and maintain a central “Approved Suppliers / Black Book” document.
Build and maintain positive working relationships with internal teams, labels, and external partners.
Stay up to date on new signings, trends and industry movements. Implement a system for the department to stay up to date.
Regularly going to gigs and relevant launches (Media Eye use encouraged).
Required Skills & Experience
A genuine interest in live events and the music industry.
Proven ability to work collaboratively as part of a busy team.
Strong Microsoft Word and Excel skills.
Excellent organisational and administrative skills, with great attention to detail.
An interest in social media, with the creativity to develop content ideas and engagement strategies for the Artist Relations Instagram page.
Flexibility to work occasional evenings and travel outside of London when required.
Comfortable working in a fast-paced, high-energy environment, managing multiple priorities.
A confident communicator who enjoys building relationships and meeting a wide range of people in both professional and social settings.
Just So You Know…
The company presents this job description as a guide to the major areas and duties for which the jobholder is accountable. However, the business operates in an environment that demands change and the jobholder's specific responsibilities and activities will vary and develop. Therefore, the job description should be seen as indicative and not as a permanent, definitive, and exhaustive statement.