Job Description
Apply HERE: https://nc3qd79l2zv.sg.larksuite.com/share/base/form/shrlgtcCbnMaRES6f8HqIvhSyKh
Compensation: $20/hour
Duration: 3 months
Schedule: On-Site, Monday - Friday
About VX Media:
VX Media is at the forefront of influencer marketing and creator-driven storytelling. We partner with brands across fashion, beauty, lifestyle, and technology to design and execute powerful influencer campaigns that resonate with culture. Our services span influencer strategy, talent management, content production, and social media consulting.
We're proud to support a new wave of creators—including 3D/AR/AI/VR innovators—who push the boundaries of digital influence. Our mission is to help brands build authentic connections with audiences through impactful, personalized content.
Key Responsibilities
VX Media is seeking an Operations Intern to support the team behind how our agency runs, from project setup and internal tools to AI-powered workflows and the systems every department relies on. You'll work directly with operations leadership on live initiatives: automating repetitive processes, keeping our project and client systems clean and connected, and documenting how work gets done. This is a hands-on role for someone who sees a messy process and wants to fix it, not wait to be told how.
AI & Workflow Automation
- Build, test, and refine AI-powered workflows (Claude skills, Lark automations, team AI agents) that cut manual work across Comms, Production, Creative, and Finance
- Identify repetitive tasks across teams and propose automation solutions with clear before-and-after impact
- QA automation outputs such as generated task lists, project docs, contract drafts, and CRM entries, and flag errors before they reach the team
- Troubleshoot broken workflows and document fixes
Project Operations
- Support project setup in Lark, including project docs, group chats, task lists, and intake forms, so every project starts organized from day one
- Keep project templates, naming conventions, and custom fields consistent across all active projects
- Track project status across teams and surface blockers, gaps, or missing information to project owners
- Help coordinate project kickoff steps between intake, approval, and client communication
Systems & Data Management
- Maintain the accuracy of client, contact, and vendor databases in Lark Base
- Pull and analyze operational data (project volume, client activity, vendor performance) and turn it into clear summaries for leadership
- Support dashboard and reporting tools that give management visibility across projects and clients
- Audit existing systems for duplicates, outdated records, and broken links
Documentation & Process Improvement
- Write and update SOPs for tools, automations, and workflows so teams can run them independently
- Map current processes, find bottlenecks, and recommend improvements
- Support platform rollouts and team adoption of new tools through guides and walkthroughs
Internal Operations & Culture
- Support culture initiatives such as team calendars, employee milestones, holidays across offices, and team activities
- Assist with onboarding logistics and internal tool access for new team members
- Take on ad hoc operational projects as priorities shift
Required Qualifications
- Currently pursuing or recently completed a Bachelor's degree in Business, Operations, Information Systems, Marketing, or a related field
- Hands-on experience using AI tools (ChatGPT, Claude, or similar), especially to solve operational or workflow problems, not just for writing
- Project management skills: able to juggle multiple workstreams, track deadlines, and keep stakeholders informed
- Strong critical thinking; you question how things are done and back recommendations with reasoning
- Proactive problem solver who can take an unclear task, figure out the next step, and move it forward without step-by-step instructions
- Excellent written communication, with the ability to explain technical processes in plain language
- Strong attention to detail and organizational skills
Preferred Qualifications
- Experience with Lark, ClickUp, Notion, Asana, or similar project management tools
- Data analysis skills (Excel/Google Sheets formulas, pivot tables, or basic SQL/Python)
- Experience with automation tools (Zapier, Make, AnyCross, Lark automations) or APIs
- Exposure to agency operations or a fast-paced client services environment
- Experience in marketing, influencer marketing, or social media
- Comfort with basic scripting or no-code app building
Who You Are
- A systems thinker who notices when something is inefficient and wants to fix it
- Curious about AI and excited to experiment with how it can change the way teams work
- Self-directed: you'd rather come back with a solution than a question
- Organized and reliable; people trust your work without double-checking it
- Comfortable working across departments and adapting as priorities change