Learning and Development Manager

Shipboard
Posted on  

Job Description

Learning and Development Manager

Apply Now Apply Later Job ID 1250072BR Location Shipboard Business Disney Cruise Line Date posted May 11, 2025

Job Summary:

About the Role & Team

Every day at Disney Cruise Line we take pride in bringing the magic of Disney to life. We find joy in creating cherished memories and form genuine connections with our guests. We hold each other to the highest degree and always act responsibly while ensuring the safety of fellow crew and guests. United by our Disney values, we work toward excellence in all we do. As a part of our team, you can live and work in a diverse and inclusive environment amidst a professional and supportive community. If you are ready to create unforgettable experiences and grow as a person and as a professional, apply today.
As a Learning and Development Manager, you will be a Human Resources strategic learning partner for the Shipboard leadership team. Conducting needs analysis, identify performance gaps and providing recommendations for learning solutions are key. You will lead and project manage the implementation of learning strategies, while facilitating sophisticated learning content to multiple audience members.

You will report to: Manager, Human Resources (shipboard)

Level: 2 ½ Stripes

Responsibilities:

What You Will Do

  • Effectively handle employee related issues with confidentiality and fairness while mentoring leaders on the handling of disciplinary issues
  • Partner with leadership to assess, design and facilitate leadership development programs that support their growth and success
  • Conducts need assessments to identify key opportunities in training, communication, organizational efficiency, etc.
  • Champion the crew committees that support their overall welfare onboard

Basic Qualifications:

Required Qualifications & Skills

  • Minimum of three years of experience working in training, facilitation, and/or training development
  • Minimum of one year in a leadership or Operations position
  • Outstanding presentation/facilitation, communication, consulting and organizational skills
  • Solid understanding of Human Resources/Learning and Development concepts and practices
  • Ability to assess training needs and develop strategic plan accordingly
  • Ability to be flexible, self-motivated, balance multiple demands, and resolve issues quickly
  • Strong digital literacy, including the Microsoft Office; knowledge of Fidelio and/or SAP a plus·
  • Strong interpersonal skills and experience working with diverse groups
  • Dedication to upholding the integrity and positive reputation of the HR department, while delivering outstanding client service

Preferred Qualifications:

  • Shipboard Experience

Additional Information:

This is a SHIPBOARD role.
You must:

  • Be genuinely interested in a career at sea and willing to live and work onboard a Disney Cruise Line vessel
  • Be willing to follow and perform safety role, emergency responsibilities, and associated responsibilities as specified in the ship Assembly Plan
  • Be willing to uphold the general safety management responsibilities as specified in the Safety Management System in areas and operations under their control
  • If applicable, be willing to share a confined cabin with other crew members and appreciative of working and living in a multicultural environment that has strict rules and regulations
Your Responsibilities:
  • Have a valid passport and C1/D Seaman's visa (DCL will provide you with documents to obtain this)
  • Complete a pre-employment medical
  • Obtain a criminal background check
  • Bring approved work shoes

**Disney Cruise Line is a drug-free workplace. All new hires are required to undergo drug/alcohol testing within the first week onboard and throughout their contracts. Failure to pass the drug/alcohol testing will result in immediate termination.

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