Job Description
You Lead the Way. We’ve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
The Global Advertising and Brand Management (GABM) team is responsible for creating marketplace demand and driving commerce for American Express through differentiated and innovative branding, marketing and experiences. We have an ambitious goal: to be the most creative department in the Fortune 500 and we aim to deliver on that by doing work that is both creative and effective.
How will you make an impact in this role?
Within GABM sits the Global Brand Content & Media team who is responsible for building inspiring brand creative and assets to drive consideration for target audiences, effective placement through strategic media planning and buying and leveraging cultural marketing and brand platforms to support enterprise priorities.
This is an opportunity for a highly motivated individual to join a dynamic team that works across American Express. This role is part of the Global Brand Content and will be responsible for establishing operational controls and a strategic vision for talent relationships, activations, and strategies at all levels across the company including A-list celebrities, rising talent and digital influencers.
The role will be focused on creating frameworks to mitigate brand and reputational risk while driving innovation in the ways we engage with celebrity and influencer talent to drive results. Specific responsibilities will include:
- Helping to establish and operationalize a “Center of Excellence” (COE) focused on developing consistent processes, guidelines and best practices for all celebrity and influencer talent engagements.
- Designing systems, tools and communications to track, coordinate and ensure consistency across talent engagements to drive efficiency and mitigate risk
- Leading relationships across internal stakeholders to understand and support their needs
- Providing subject matter and industry expertise for the enterprise
- Managing relationships with external talent management partners and agencies
- Communicating clear expectations around guidelines and processes that can evolve for agility and ease where appropriate
- Providing strategic or consultative support on ad hoc needs and opportunities
- Manage Celebrity & Influencer Talent Programming team budget
Minimum Qualifications:
- Excellent written and oral communication skills
- Excellent project management, organizational and process/workflow skills
- Strong interpersonal skills, comfortable interacting with colleagues across the company at all levels
- Strong strategic/thought leadership skills with ability to think “end-to-end”
- Familiarity with the talent management industry/landscape
- Track record of operating with cross-functional teams, internal and external partners
- Highly proficient with PowerPoint and Excel
- Team player, comfortable working in “white space”
Preferred Qualifications
- Minimum 5+ years in Marketing, Strategy or Partner Management
- Experience in external partnership/relationship management & contract negotiation
- Experience creating structure in a large/matrixed environment
Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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