New Media Claims Representative

Residuals Enforcement Department

Based in Los Angeles, CA

Who We Are

As the collective voice of more than 19,000 members, the Directors Guild of America (DGA) helps empower directors and their teams to protect and enhance their creative and economic rights and strengthen their ability to develop meaningful, successful careers. Our members work in film, television, commercials, news, sports, and new media.

What You’ll Do

The DGA has a long history of negotiating effective and financially rewarding residuals formulas to compensate DGA members for the reuse of their work. Today, as entertainment distribution patterns shift and evolve, the role of residuals enforcement is more important than ever.

The New Media Claims Representative is responsible for monitoring and enforcing contractually-bargained residuals provisions as they pertain to films and television series made for new media.

The New Media Claims Representative will identify, pursue, and collect missing residuals – thereby ensuring that DGA members are paid correctly and on time for the exhibition of their work. The Claims Representative will also monitor entertainment industry trends and developments and analyze their claims implications. A successful candidate will build strong professional relationships while aggressively representing the Guild and its members.

This position works on-site at the Guild’s Los Angeles headquarters.

Essential duties & responsibilities:

Investigate potential violations of the DGA collective bargaining agreements, using all resources at our disposal.
Proactively track and monitor the exploitation of made for new media titles in all markets.
File claims when a company fails to pay residuals correctly.
Communicate effectively with DGA members, agents, attorneys, company representatives, and all levels of staff and management, in an accurate and timely manner.
Independently organize and manage workload.
Work closely with other Guild departments to resolve contract violations.

Minimum Qualifications:

Strong and effective communications skills.
Ability to adapt and be receptive to training.

Strong attention to detail, excellent organizational skills, a resourceful approach to problem-solving, and the ability to manage competing priorities and deadlines.
Highly collaborative style, positive attitude, strong work ethic, and good judgment.
Curiosity about trends and changes in the entertainment industry, and ability to analyze their residuals implications.

Ability to work independently and as part of a team.
Strong MS Office skills, including Word and Excel.
Solid math and computational skills.

Commitment to the mission of the DGA, the labor union representing directors and their teams.
Bachelor’s degree or equivalent work experience in related field.

Preferred Qualifications:

Familiarity with collective bargaining agreements.
Familiarity with residuals formulas and concepts.

What You’ll Get

Generous Medical, Dental and Vision Insurance
401(k) Plan with Employer Matching
Pension Plan (both defined benefit and defined contribution)
Flexible Spending Account
Life Insurance
Short and Long-Term Disability
Long-Term Care
Generous Vacation & Sick Leave
Company-Paid Holidays
Designated Parking Spot

Starting Salary Range:

$58,000 - $66,000, depending on experience

The DGA is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

*This role will require the candidate to work in the office*

New Media Claims Representative

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