Who We Are

Angel is the home of stories that amplify light. Through its platform, thousands of “Angel” investors choose which titles will be created, funded, and distributed. Angel allows creators and audiences to form passionate communities around their creative projects, making the story behind the story as important as the final project itself. Some of the studio's key projects-- The Sound of Freedom and Dry Bar Comedy --have earned billions of views around the world. Learn more at Angel.com

We’re looking for passionate team members who want to build world-class products that will reshape media over the coming decades. Learn more about:

Our North Star

Company Strategy

Team Principles

Join us and be part of stories that amplify light.

Job Description

Summary/objective:

Angel Studios Social Media Content Moderators role is to monitor online presence, and interact with social media comments and feedback.

Expectations at Angel Studios:

Amplify light in every action
As the owner of your outcomes, you are empowered to break down silos and coordinate with any and all people you need in order to reach your goals.
You are ultimately responsible for achieving the outcomes while also using resources wisely - whether that be money, people, or time
Know your customer - it might be our viewers, investors, creators, or internal Angel Teams. Ensure you understand your customer and are providing what THEY need and not just what you want to build.
Give consistent and timely candid feedback with compassion - your team members need to know where they stand at all times. If you find yourself doubting a team member, address it swiftly with actionable feedback

Essential Functions

Moderate comments across multiple brands; replying in the brand voice with salient information that will encourage engagement
Quickly incorporate feedback and iterate to meet Angel Standards for each Brand
Review user content to identify concerns.
Identify areas where the marketing team can improve messaging and content
Moderating and applying a predetermined set of guidelines.
Determine if comments and feedback are appropriate.
Successful prevention of offensive content.
Must attend and contribute to regularly scheduled staff meetings
Proficiency in speaking, reading and writing in the English language required. Additional language proficiency is a plus.

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Competencies

Must collaborate well with others and keep a positive attitude
Needs to have a solid understanding of social media platforms.
An exceptional listener with excellent written and verbal communication skills
Proficiency with Microsoft Office and Google Workspace
Detail-oriented perspective and able to pick up on overlooked details
Organization and time management.
Able to maintain confidentiality of information
Must be able to manage multiple assignments, set priorities, and adapt to changing conditions
Resourceful and able to problem-solve and manage tasks with ambiguity.
Can take feedback to tasks and assignments positively and create better solutions
Ability to quickly learn new skills and learn how to use new programs
Must participate in setting and achieving regularly scheduled and outlined objectives.
Ability to take individual ownership, execute with high energy, share context, insist on candor with positive intent

Preferred Education And Experience

High School Diploma or equivalent
6 months experience running social media on behalf of a company

Work environment - When in the main office, expect a comfortable, air-conditioned work environment. Team members are issued their own desks, but the office is an open, shared space and can be fast-paced and occasionally noisy.

Physical demands - Must be able to either stand or sit at a desk for long periods of time.

Position type and expected hours of work - Regular full-time, 40 hours per week.

Travel required - Significant out-of-state travel not anticipated.

Perks at Angel:

Competitive compensation
100% company-paid medical, dental, and vision premiums for employees and dependents
Short, and Long Term Disability Insurance and Basic Life Insurance paid for employee, with option of additional AD&D insurance
Generous Paid Time Off
Health Spending Account (HSA)
401(k) investment opportunity with employer match
Paid parental leave
Identity Theft Insurance
Pet Insurance

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the team member for this job. Duties, responsibilities and activities may change at any time with or without notice.

Angel is an Equal Opportunity Employer:

At Angel, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Social Media Content Moderator

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