Live Streaming Studio Supervisor - MGM Grand

MGM Resorts International
Las Vegas Metropolitan Area
Posted

Job Description

Las Vegas, Nevada

The SHOW Comes Alive At MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

The Job

As a Live Streaming Studio Supervisor, you’ll lead a unique and innovative virtual gaming experience. You’ll set the tone for a collaborative, high-energy team focused on guest service, entertainment, and adaptability. In this evolving role, you’ll supervise daily operations, uphold department and regulatory standards, resolve guest complaints, and support ongoing training, and employee engagement while helping shape the future of live streaming at MGM Grand. We're looking for someone dedicated, creative, and ready to lead with passion.

The Day-to-day

  • Supervises Game Presenters with a focus on delivering exceptional guest service while fostering a culture of cooperation, accountability, and professionalism
  • Assist in thoughtful hiring, onboarding, ongoing training, ensures departmental and regulatory compliance
  • Oversees Game Presenter shifts schedules for games to ensure consistent game coverage and appropriate staffing levels and steps-in as a Game Presenter when needed
  • Promptly resolves guest issues, corrects any mistakes made by game presenters or caused by technical malfunctions, and addresses or escalates technical problems as they arise

The Ideal Candidate

  • Must be at least 21 years of age.
  • High School Diploma, GED or equivalent
  • 1+ years of prior relevant experience in Hospitality, Entertainment, or front-facing guest service

The Perks & Benefits

  • Wellness incentive programs to help you stay healthy physically and mentally
  • Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
  • Free meals in our employee dining room
  • Free parking on and off-shift
  • Health & Income Protection benefits (for eligible employees)
  • Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

View Job Description

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=12380

Are you ready to JOIN THE SHOW? Apply today!
  • Seniority level

    Mid-Senior level
  • Employment type

    Full-time
  • Job function

    Design, Art/Creative, and Information Technology
  • Industries

    Hospitality