Description

Department: Academy Theaters

Reports to: Manager, Theater Operations

Job Type: Regular – Part-time

Job Classification: Hourly (Non-exempt)

Workplace Location: Los Angeles – Academy Museum

Summary/Objective:

Theater Staff play a vital role in supporting the Academy Theaters’ daily operations, ensuring a premier movie theater experience for all guests at the Academy Museum.

This position is represented by a union.

Essential Functions of the Job:

Work closely with the Managers of Theater Operations to develop and administer an excellent guest experience.
Uphold the Academy Museum’s high standards and help deliver entertaining organization-wide programs.
Maintain high visibility and act professionally while greeting museum guests, answering questions, and resolving any concerns.
Control access to the theater by greeting guests, scanning tickets, and directing guests to their seats.
Monitor auditoriums for picture/sound quality, temperature, lighting, and guest behavior.
Listen to and understand visitor experience challenges, concerns, comments, and complaints, and escalate to theater management.
Operate mobile point-of-sale terminals.
Operate and distribute theater accessibility devices to guests upon request.
Exhibit knowledge and instruct guests on proper accessibility device use.
Assist setup, production, and workflow for live events.
Occasionally introduce screenings.
Assist with keeping the theater spaces and equipment clean and organized.
Other duties as assigned.

Required Competencies:

A high school diploma or equivalent certificate of completion.
1+ years of experience dealing with operating procedures within a theater, museum, retail, or fast-paced environment.
Working knowledge of film and digital formats.
A keen eye for proper film presentation.
Experience communicating and cooperating with guests, supervisors, peers, vendors, or partners.
Experience working in high-volume and fast-paced situations.
Experience in maintaining a high level of customer service and professionalism required.
A commitment to diversity, equity, accessibility, and inclusion.
Availability to work nights after 5:30PM, weekends, and holidays required.

Preferred Qualifications:

Experience working at arts non-profits, museums, theaters, or cultural attractions is a plus.

Physical Demands:

Ability to move and transport a minimum of 20 pounds.

Required Vaccination: Full vaccination against COVID-19 is required, including any booster vaccinations as applicable. Exception: Medical and religious accommodations approved by the Office of People & Culture.

Compensation: The expected base hourly wage for this role is $20.00. The actual base pay offered will be determined by factors such as experience, skills, training, location, certifications, education, and other factors permitted by law. Decisions will be made on a case-by-case basis.

@museumLI

Position Requirements

About the Organization The Academy of Motion Picture Arts and Sciences is a global community of more than 10,000 of the most accomplished artists, filmmakers and executives working in film. In addition to celebrating and recognizing excellence in filmmaking through the Oscars, the Academy supports a wide range of initiatives to promote the art and science of the movies, including public programming, educational outreach and the Academy Museum of Motion Pictures.

EOE Statement The Academy is committed to equal opportunity in employment and to creating and valuing diversity in its workforce. Maintaining a diverse workforce is important to the Academy. The Academy enforces a strict policy that prohibits discrimination in hiring, training, compensation, promotion, transfer, or termination, whether on the basis of race, color, national origin, religion, sex, disability, age, veteran status, sexual orientation or genetic information. This includes a workplace that is free of all forms of harassment. Also, to help foster diversity, the Academy uses programs that ensure fairness of opportunity, pay, and growth to all applicants and employees. Every employee of the Academy is required to follow this policy and to preserve the Academy’s commitment to diversity.

Seniority level
Entry level
Employment type
Part-time
Job function
Other
Industries
Museums, Historical Sites, and Zoos

Theater Staff

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