Front Office Assistant/Receptionist

Front Office Assistant/Receptionist

Biscuit Filmworks

Biscuit Filmworks is a Los Angeles and London-based production company founded in 2000. The company is known for cultivating some of the industry’s top talent and producing much of its most memorable work specializing in Commercials, Music Videos and Experiential Activations.

Serve as the first point of contact for all visitors, vendors, and staff, representing Filmworks with professionalism and warmth. As the central hub of the office, this role supports day-to-day operations and ensures the office runs smoothly, creating a welcoming and efficient environment for all.

Duties and responsibilities

• Answer all phone calls, creating call logs for executives
• Main point of contact for employees, freelancers, maintenance personnel, cleaning, etc.
• Ensure all areas of the office are always organized and presentable
• Prep conference rooms for meetings and make sure cabinets are fully stocked
• Manage incoming/outgoing mail and coordinate shipping via FedEx, UPS, USPS, and DHL
• Schedule mail and messenger services.
• Take daily attendance
• Sort production bays for teams working in-office
• Manage office subscription services
• Handle all Maintenance-related issues—reaching out to contractors, technicians, etc.
• Inventory and order all cleaning and office supplies, including our custom stationary
• Assist with Biscuit Copier Set-Up, relaying IT issues
• Create and manage alarm and door codes for staff and jobs
• Manage parking lot, rallying PAs to move cars
• Order, organize, and store all office materials; must be able to lift and move supplies as needed
• Production
• Maintain and update Biscuit office calendars
• Help HOP/production manager distribute conference call dial-ins as needed
• Manage room hold requests
• Order Biscuit merchandise for client/agency gift bags, production supplies (i.e. location signs)
• Manage and send internal invoices
• Update Production Contact sheets and distribute to staff
• Create and manage all team accounts for Amazon Business and FedEx

Qualifications

• Associates degree
• Experience handling high volume of phone calls
• Excellent analytical, problem solving and decision making skills
• Effective organizational, stress and time management skills
• Ability to communicate clearly and present a pleasant demeanor with staff and visitors
• Ability to work independently or as a team member
• Demonstrates a sense of urgency and ability to meet deadlines
• Ability to lift and move supplies as needed

Apply here

• Start Date: June 2025
• Send resumes/cover letters by: Friday May 16, 2025
• Send resumes/cover letter to brianna@biscuitfilmworks.com