DESCRIPTION

Come build the future of entertainment with us. Are you interested in shaping the future of movies and television? Do you want to define the next generation of how and what Amazon customers are watching?

Prime Video is a premium streaming service that offers customers a vast collection of TV shows and movies - all with the ease of finding what they love to watch in one place. We offer customers thousands of popular movies and TV shows from Originals and Exclusive content to exciting live sports events. We also offer our members the opportunity to subscribe to add-on channels which they can cancel at anytime and to rent or buy new release movies and TV box sets on the Prime Video Store. Prime Video is a fast-paced, growth business - available in over 240 countries and territories worldwide. The team works in a dynamic environment where innovating on behalf of our customers is at the heart of everything we do.
Are you interested in shaping the future of sports broadcasting? Do you want to define the next generation of how Amazon customers are watching live sports?

If so, you would be the right person for the Program Manager role on the Prime Video Live Events team, leading the expansion of Live Events in North America and Latin America by bringing sports leagues to Prime Video.

Key job responsibilities
As the Launch Manager, you will be responsible for leading the execution of taking new and existing live sports events across both 1P and third-party to deliver to the broadest live sports selection for our sports fans. This includes onboarding activities from deal signing to their first live broadcast on Prime Video and then maintaining steady state operations post launching ensuring high quality and availability.

Key activities include:

Collaborate with content acquisition and marketing teams to develop the roadmap for expanding the coverage of live sports
Plan, coordinate and track cross-functional work streams across product, technology, merchandising and operational teams to bring new sports events to live on Prime Video
Collaborate with Product Managers, UX Designers, Production, and Marketing to define how live and on-demand content will be presented to customers on Prime Video
Work cross functionally with the content acquisition, product management, engineering, merchandising, and operations teams to document and define initiatives and drive them through execution to launch the sports events on Prime Video
Work closely with sports media partners, 3P content aggregators to build Digital Content Supply Chains and continuously improve the processes for publishing sports content
Establish goals, plans and related metrics, manage initiatives and track progress to achieve quality improvements and operational efficiency gains
Create reporting and dashboards for key metrics to illustrate progress against goals to support team activities and report to management on weekly/monthly basis

A day in the life
You will define and execute the programs to bring new sports leagues to Prime Video and launch live events. A successful candidate will be highly analytical, resourceful, customer-focused, team oriented, and will have an ability to work independently under time constraints to meet deadlines. A successful candidate will have a proven track record in taking on end-to-end ownership and successfully delivering results in a fast-paced and dynamic business environment.

About the team
The team’s core mission is to manage programs and workflows associated with delivering live content to Amazon customers. This involves interacting with sports media and metadata partners, managing workflows through the publishing process, and defining operational procedures with the goal of bringing highly engaging sports content to Prime Video customers. In addition to continuously driving and improving execution of this core mission, you will work closely with cross-functional counterparts in product management, engineering, content acquisition, operations, and executive teams to ensure the teams and systems are supporting the broader growth of our business, launching new features, developing and growing business opportunities, and enhancing our customer experience.

BASIC QUALIFICATIONS

Experience and understanding of digital video streaming and/or digital video supply chain
Experience with managing projects for live broadcasting

PREFERRED QUALIFICATIONS

Work experience within sports entertainment
Work experience in building and managing operational teams for online services
Ability to build positive long-term relationships with both internal and external partners and influence them to deliver results
Confident leader who can prioritize well and communicate clearly across all levels of the organization
Demonstrated ability to understand and discuss technical concepts, make tradeoffs and evaluate new ideas with technical employees
Experience with writing functional requirements to create new tools or refine processes/policies.
Passionate about understanding customers and their behavior in order to drive new feature development
Competent to deliver results and prioritize tasks in a fast-moving, dynamic environment
Experience managing, analyzing, and communicating relevant results to senior leadership
Demonstrated ability to work cross-functionally with engineering, design, and marketing/business counterparts to deliver online products/services

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $72,300/year in our lowest geographic market up to $154,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Program Manager, Live Events, Prime Video Sports Operations

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