Job Description
ABOUT OUR COMPANY
Philadelphia was awarded the 16th Major League Soccer franchise in February, 2008 and the team was officially announced as the Philadelphia Union in May, 2009. Owned and operated by Keystone Sports and Entertainment LLC (“KSE”), the group launched the Philadelphia Union's inaugural season in 2010 and opened what is now Subaru Park in June, 2010. Subaru Park is an 18,500 seat, world-class soccer specific stadium that sits beautifully along the Delaware River at the base of the Commodore Barry Bridge and is only 15 miles from downtown Philadelphia.
The club has reached the finals of the Lamar Hunt U.S. Open Cup in 2014, 2015 and 2018, and has appeared in the MLS Cup Playoffs in 2011, 2016, 2018, 2019, 2020, securing their first showing in the CONCACAF Champions League in 2021. In 2020, the Union were awarded the club’s first Supporters’ Shield after finishing with the best regular season record in MLS. The club hosted the Eastern Conference Final in 2021 and were named the Eastern Conference Champions in 2022. The Philadelphia Union have once again clinched a berth in the 2023 Scotiabank CONCACAF Champions League. The 2022 season finished at the MLS Cup against LAFC, in one of the most intense matches in League history!
The club has reached the finals of the Lamar Hunt U.S. Open Cup in 2014, 2015 and 2018, and has appeared in the MLS Cup Playoffs in 2011, 2016, 2018, 2019, 2020, securing their first showing in the CONCACAF Champions League in 2021. In 2020, the Union were awarded the club’s first Supporters’ Shield after finishing with the best regular season record in MLS. The club hosted the Eastern Conference Final in 2021 and were named the Eastern Conference Champions in 2022. The Philadelphia Union have once again clinched a berth in the 2023 Scotiabank CONCACAF Champions League. The 2022 season finished at the MLS Cup against LAFC, in one of the most intense matches in League history!
Philadelphia Union’s culture and brand positioning of Young, Fearless, Challengers differentiates us from others and focuses our vision to be unafraid and defy the ordinary. KSE is relentlessly pursuing excellence both on and off the field and will lead the way, set the standards and share the glory. Our connection to Philadelphia is symbolized in the Club’s crest as the snake, colors, shield, slogan and thirteen stars all represent Philadelphia as the original capital city and its call to action during the American Revolution.
ABOUT THIS ROLE
The primary role of the Community Relations Coordinator is providing support for the ongoing Philadelphia Union community relations initiatives as well as managing community tickets, donation and volunteer programs. The coordinator reports directly to the Director of Community Relations and helps create and execute efficient strategies and projects in and around Chester and Philadelphia communities. The coordinator also assists with annual Union events, working regularly with other departments to execute club wide programming.
RESPONSIBILITIES
- Assist in the planning and execution of Community Relations events and activities as assigned including but not limited to donation fulfillment, MLSWorks initiatives, and DEI efforts.
- Oversee Philadelphia Union Community Ticket Program while managing database and regular communication with community partners for distribution of tickets and giveaways for Union home matches.
- Create an awareness calendar and manage communication with other departments as it may apply to event coverage and promotion of community projects.
- Support ongoing Philadelphia Union community game day programming
- Help with community projects and service integrated into cross-functional events for marketing, ticket services, corporate sponsorship, and special events.
- Oversee the administrative needs of Philadelphia Union U-Serve volunteer platform and portal. Includes managing membership needs including but not limited to outreach, service, and rewards distribution.
QUALIFICATIONS
- Bachelor’s degree or equivalent work experience
- 1-2 years’ experience in the professional sports industry and/or relevant industry preferred.
- Must be willing to work flexible hours including evenings, weekends, and holidays and all gamedays.
- Excellent written and verbal communication, service, and resolution skills.
- Self-motivated team player with good work ethic and desire to learn.
- Ability to balance multiple projects at once in a fast-paced work environment.
- Ability to lift, push, pull up to 25 lbs.
- Complete understanding and experience of Chester/Philadelphia and surrounding communities a plus.
OUR PERKS
- Comprehensive benefits package including three medical options, vision and dental coverage, including flexible spending & health savings accounts.
- Pre-tax and Roth 401k (up to 4% is matched, after 90 days of service).
- Company-paid life insurance and disability.
- 9 paid holidays and 20 PTO days annually.
- Wellness reimbursements including Headspace meditation app.
- Hybrid office schedule to allow remote work on Mondays and Fridays.
- Summer Friday hours.
- 50% merchandise discount.
- Other league and partner discounts.
- Complimentary or discounted tickets.
- 24/7 state-of-the-art Fitness Center and locker rooms.
- On-site Café with grab-and-go options, salad bar, and grill!
If selected the following PA clearances are required:
- PA Child Abuse History clearance
- PA State Police Criminal Records Check
- An FBI Criminal Background Check
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
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