At USL Spokane, every employee—regardless of role or responsibility—is expected to lead with and commit to valuing diverse perspectives, experiences, and representation. Equally important is a shared responsibility to minimize environmental impact by pursuing sustainable, thoughtful solutions in our daily work. Success at USL Spokane also requires a spirit of collaboration, mutual respect, and teamwork. These values aren’t optional—they’re essential to who we are.

Position Summary

We are seeking a Game Day Producer who will lead and elevate the overall fan experience for Spokane Zephyr FC and Spokane Velocity FC matches, ensuring every aspect of gameday drives strong fan engagement and satisfaction. During the off-season, the Game Day Producer will focus on strengthening fan connection, enhancing engagement initiatives, and developing strategic plans that build momentum and excitement heading into the next season.

You will lead and produce Zephyr and Velocity full-season game presentation strategy, from pre-match through post-match, aligning with theme nights, club traditions, partner activations, and ticketing initiatives. You’ll be responsible for elevating the fan experience through engaging storytelling, live entertainment, and seamless production execution. You will demonstrate a commitment to building relationships and have a high degree of initiative and passion for engaging a diverse group of people. This role is both highly creative and operationally focused, requiring strong leadership in live event production, cross-department collaboration, control room operations, and year-round creative planning and project management. The position reports directly to the VP of Ticketing and Fan Engagement.

Key or Essential Functions

To perform this position successfully, an individual must be able to perform each of the key duties listed below. The essential functions of the position include, but are not limited to the following:

Game Presentation Leadership

Own the development and execution of the Zephyr FC and Velocity FC matchday experiences across all elements: pregame, in-match, halftime, and postgame – creating a WOW factor that keeps fans coming and increases the fanbase.
Build and maintain a season-long game presentation plan that integrates theme nights, group experiences, promotions, and evolving fan traditions.
Call and direct all home matches, commanding control room operations and ensuring cohesive delivery across lighting, sound, video, graphics, and live entertainment.
Train, schedule, and manage game day staff (including interns). Responsible for managing on-field activities, live promotions, and in-match entertainment.
Develop staffing plans (including interns) and run-of-show assignments that align with match programming and operational needs.
Coordinate and motivate in-stadium talent (music, in-match host, PA Announcer), hype crew, and control room staff ensuring high standards of execution and communication.

Planning & Coordination

Write and manage detailed game scripts, including creative copy for talent and cueing across departments (PA, music, lighting, video, performance, partnerships).
Lead match production meetings and serve as the central point of coordination across internal departments and external vendors.
Collaborate with Partnerships, Ticketing, and Marketing teams to integrate sponsor activations, promotions, and fan experiences into matchday plans.
Oversee timelines and delivery of all production assets (graphics, videos, sponsor elements).
Partner with venue control room staff to test, load, and troubleshoot all technical content ahead of matchdays.
Work closely with the Soccer Operations team to align logistics for all in-match entertainment, ensuring compliance with stadium requirements, safety protocols, and timelines.
Coordinate with the USL and other league representatives to ensure compliance and alignment with all league-wide initiatives, brand campaigns, and match presentation guidelines.
Collaborate with the Marketing team to concept and deliver all in-stadium graphics, ensuring visual consistency and alignment with club branding and themes.

Fan Experience & Innovation

Partner with Ticketing, Community Engagement, and Partnerships to identify and develop new opportunities that create memorable fan moments, strengthen community connection, and support ticketing and fan-engagement goals both during the season and in the off-season.
Build strong relationships with Zephyr FC and Velocity FC supporter groups and fan collectives to foster collaboration, elevate the matchday atmosphere, and create shared traditions that celebrate and grow club culture year-round.

Secondary Functions

The startup nature and growth of USL Spokane requires highly skilled employees who can operate in a fast paced and frequently changing environment. All positions require an entrepreneurial spirit to identify new solutions, a can-do attitude with a goal of always finding a way to success, and the ability to thrive in an environment of ambiguity and change. As individual employees, members of a team, and part of the entire USL Spokane eco system, a passion for solving complex problems and contributing to the overall success of all operations is key. Every single employee contributes to a culture of working collaboratively and contributing to all aspects of the club. Employees must contribute fully to their own position and more broadly to all areas of business as needed to support the mission and drive forward success on and off the field.

Minimum Qualifications

A combination or accumulation of applicable work-related experience and/or education may be recognized as sufficiently meeting the requirements based upon educational programs and specific experience.

Bachelor’s degree in marketing, business, communications, public relations, or related field strongly preferred.
Minimum of 5 years of live event coordination, entertainment production, or other relevant experience managing strict timelines with multiple stakeholders is required.
Project management is of the utmost importance to be successful in this role.
Must be able to hold people accountable and provide feedback quickly and succinctly.
Proven ability to build respectful working relationships and effectively communicate with employees, management, vendors, contractors, and community partners. Ability to work collaboratively with cross functional team.
Creative thinker with experience generating new business ideas and creative solutions.
Demonstrates superior customer service skills by ensuring each interaction leaves the individual feeling heard, appreciated, understood, and valued.
Ability to pass comprehensive background check including a motor vehicle report.
Ability to pass Safesport training.
Possess and maintain a current and valid driver’s license and maintain legally required insurance.

Compensation and Benefits

Non-Exempt position with pay range of $28-32/hr, commensurate with experience.
Vacation and paid sick leave (prorated sick leave the first year of employment).
Medical, dental, and vision insurance provided with a 75% employer contribution for employee premiums.
50% employer contribution for dependent/spouse medical, dental, and vision.
Employer paid employee life insurance and AD&D.
Complimentary game tickets and parking.

Knowledge, Skills & Abilities

Leadership: Acts proactively, supports team growth, and models empathy and inclusivity.
Community & Environmental Stewardship: Understands local context and integrates sustainable practices.
Adaptability: Thrives in a fast-paced, evolving environment with multiple priorities.
Analytical Skills: Gathers, interprets, and applies data to decision-making.
Technical Skills: Proficiency in Microsoft Office Suite; comfort with technology and research tools.
Interpersonal & Communication Skills: Builds trust, adapts style to audience, listens actively, and negotiates effectively.
Dependability: Organized, deadline-driven, and reliable in execution.

Equipment/Tools Utilized:

Frequent use of:

Computer operations (laptop & desktop hardware), including 10-key functions
Office equipment including copy machines, computers, and phone
Other equipment deemed necessary

Physical Requirements:

Work is performed primarily in an office setting and in a sports stadium during game days.
Ability to work with moderate exposure to unusual elements, such as extreme temperatures, dirt, dust, fumes, smoke, unpleasant odors, and / or loud noise while performing work in the field and at the stadium.
Essential position functions require sufficient physical ability and mobility to:
Stand and walk for prolonged periods of time
Regularly talk, hear
Occasionally sit, stoop, bend, kneel, crouch, reach, and twist
Lift, carry, push, and /or pull moderate t heavy amounts of weight up to 50 pounds
Operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard with ability to grasp and reach
And utilize verbal and written communication to exchange information

Working Conditions

While performing the essential job functions, the employee may experience the following conditions:

Position will require flexible hours which may include extended days, nights, weekends, and holidays
Deadlines and goals may generate stress.
Ability to work long days and on feet on game days.
Noise Conditions: exposed to noise consistent with sports stadium on a regular basis; exposed to loud noise regularly.
Heat / Cold: May be subject to heat, cold, wet and / or humid weather conditions, and occasionally extreme heat and /or cold.
Atmospheric Exposure: Typical sports stadium environment conditions.
Injury Exposure: May be exposed to mechanical equipment in a stadium such as lifts.

Note: USL Spokane retains the right to add or change the job description at any time. This position description is not all-inclusive, and employees may be required to perform duties outside this description to meet the organization’s needs.

USL Spokane is an Equal Employment Opportunity Employer. USL Spokane provides a work environment for employees that is free from unlawful discrimination. All employment-related decisions including hiring are made without consideration of an employee’s race, color, creed, sex (including pregnancy, childbirth and pregnancy-related conditions), sexual orientation, gender identify and expression, religion, age, national origin, citizenship or immigration status, disability, honorably discharged veteran or military status, marital status, genetic information, use of a trained service animal or dog guide, HIV/AIDS and Hepatitis C status, or any other basis protected by local state or federal law.

Game Day Producer

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