Responsibilities

About the Team The North America Business Marketing (NABM) team is looking for a dynamic leader to join as Strategy and Operations Marketing Manager, reporting directly to the Head of NA Business Marketing. In this pivotal role, you will serve as the strategic and operational cornerstone for our North America regional marketing initiatives. This multifaceted position seamlessly integrates strategic planning, operational excellence, and executive partnership to accelerate our regional business objectives. You will function as both a trusted advisor and implementation catalyst, ensuring our marketing vision translates into measurable results across the North American market. The ideal candidate brings exceptional adaptability to thrive in our dynamic, fast-evolving marketing landscape. You possess the emotional intelligence and diplomatic finesse necessary to navigate complex stakeholder relationships and resolve challenges constructively. Your keen attention to detail is matched by your ability to maintain strategic perspective, ensuring both immediate execution excellence and long-term organizational success. This role offers the opportunity to shape the future of our North American marketing operations while working alongside industry-leading professionals in a high-impact environment. Responsibilities 1. Serve as a strategic advisor and counsel to the Head of NABM and NABM Leadership team, driving strategic vision and change management (accountability, R&Rs, implementation). 2. Act as proxy when appropriate, interacting with both senior Leadership and Global Business Marketing (GBM) team. 3. Be a connector for the NABM to the larger GBM team and our cross functional (XFN) partners (MSO, Finance, Operations, etc). Help to inform our team about what's happening beyond the GBM NA team and find scale opportunities for the team's work. Drive connections within the NABM team by helping to coordinate taskforces for priority project workstreams and facilitate information sharing. 4. Facilitate the quarterly OKR setting, consolidation, XFN sharing, including the quarterly reporting processes. Develop quarterly OKR overview for sharing with partners. Work with leadership team to ensure team strategy documents stay current. 5. Lead the charge on internal storytelling around the team's work, both within NABM and our larger company wide initiatives. While other leaders will contribute here, we need you to organize the process, identify opportunities for promotion and optimize our approach based on results. 6. Be the culture driver for the team - Keep the team feeling connected to each other with support from Culture Crew. Create moments for in person and virtual connections. Ensure we're approaching global meetings fairly and drive connection with the larger OneGBM org. 7. Ensure there is a system for the team's work to be collected, accessible and organized. Responsible for making sure this stays up to date.

Qualifications

Minimum Qualifications - Minimum 5 years of professional experience in marketing, communications, consulting or business strategy. - Strong leadership presence with experience working directly with senior executives or C-level leaders. - Ability to translate high-level vision into actionable plans. - Experience leading or influencing teams without direct authority. - Strong analytical capabilities and data interpretation skills. - Strong documentation, presentation, and communication skills, particularly implemented in a cross-functional and global role, experience collaborating with internal and external stakeholders at all levels. Preferred Qualifications - Creative, outside-the-box thinker and strong operational efficiency experience. - A team player and collaborator, strong relationship-building and leadership skills. - Passion for TikTok marketing, and up for the challenge of building something from the ground up. - Experience in Sales, a big plus. - Ability to thrive in a rapid, agile, and often ambiguous growth environment. - Understanding of international business and culture.

Job Information

【For Pay Transparency】Compensation Description (Annually)

The base salary range for this position in the selected city is $112000 - $180000 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok Accommodation

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request

Strategy and Operations Marketing Manager

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