Description

Event Sales Manager

FLSA Classification: Full-Time, Exempt

The Country Music Hall of Fame and Museum has an opening for a full-time exempt Event Sales Manager in the Events and Culinary Department.

Company Overview: Located in the heart of downtown Nashville, the Country Music Hall of Fame® and Museum documents and interprets the history of country music—a musical genre and culture central to the identity of the city, the state, and the nation. Accredited by the American Alliance of Museums, the museum proudly combines subject expertise, ambitious research, and preservation of an unparalleled collection with expressions of creativity in music, art, and history. The museum collects artifacts that illustrate the evolving history and traditions of country music and provides diverse learning opportunities through educational programs, publications, and exhibitions. The core exhibit follows the story of country music from its folk beginnings through its evolution as a commercial art form. Rotating exhibits examine a broad range of topics, from country classics to contemporary and emerging artists in American Currents. The museum owns Hatch Show Print, a letterpress print shop opened in 1879, and it operates Historic RCA Studio B, where Elvis Presley and many others recorded.

What We Offer for Full-Time Staff:

Medical, Dental, Vision, Life Insurance Options
Competitive Pay
Paid Vacation and Sick Days
Paid Holidays (13) and Floating Holidays (2)
401(K) with Up to 3% Employer Match
Employee Assistance Program (Free Counseling and Legal Services)
Eligibility for Public Service Student Loan Forgiveness
FREE 24/7 Downtown Parking and Transit Benefits
Continuing Professional Offerings
Complimentary Museum Admission (For Yourself, Family, and Friends)
Reciprocal Partnerships with Local Venues (The Nashville Zoo, Dollywood Theme & Water Parks, National Museum of African American Music, tours at The Opry and The Ryman Auditorium, and more)
Up to 25% Discount in Retail Stores and Onsite Restaurant Venues
Opportunities to Attend Exhibit Openings, Concerts and Special Events
Employee Engagement Activities and Opportunities
FSA and Dependent Care Options
Dog Friendly Work Environment
Volunteering and Community Engagement Opportunities

Departmental Overview: The Events and Culinary Department executes more than 1,500 annual events, including private gatherings, concerts, and internal programs. Revenue from these events directly supports the Museum’s mission, making each booking a vital part of sustaining our work.

Position Overview: The Event Sales Manager is responsible for generating new business, managing client relationships, and booking private and public events at the Museum. This role is accountable for fielding incoming leads, recommending appropriate event spaces, preparing contracts, and ensuring sales align with budgetary goals. The Event Sales Manager works closely with the Event Services, Culinary, Banquets, Entertainment, and Production teams to ensure seamless communication and successful execution. Success in this role requires strong sales ability, attention to detail, and a commitment to providing exceptional service to clients and guests.

Specific Job Duties:

Meet or exceed individual revenue goals while managing expenses within budget.
Proactively prospect and secure new and repeat business through calls, emails, networking, and community involvement.
Prepare tailored proposals, conduct facility tours, and lead contract negotiations.
Build strong client relationships, identify upsell opportunities, and deliver a VIP-level client experience.
Collaborate closely with Event Services, Culinary, Banquets, Entertainment, and Production teams to ensure seamless event execution.
Maintain accurate records for deposits, contracts, proposals, and client communications.
Stay current with industry trends, competitor offerings, and best practices to inform sales approaches.

Requirements

Minimum Requirements:

1–2 years of sales experience in a hotel, convention center, or event venue setting.
Strong communication, organizational, and presentation skills.
Ability to manage multiple clients simultaneously while maintaining attention to detail.
Customer service orientation with prompt, professional, and courteous communication.

Preferred Qualifications:

Experience with Event Management Systems (EMS) or similar CRM platforms.
Proven success in contract negotiation and revenue generation.
Active membership or participation in professional event or hospitality trade associations.

Key Qualifications (Knowledge, Skills & Abilities):

Results-driven with ability to analyze data, forecast, and adapt strategies.
Flexible and able to manage multiple clients/projects simultaneously.
Collaborative, professional, and able to build strong cross-departmental relationships.
Detail-oriented with excellent organizational and problem-solving skills.
High integrity, discretion, and professionalism when working with sensitive information and high-profile clients.
Strong written and verbal communication skills, including presentations.

Conditions of Employment:

Must be available to support event department needs outside of standard business hours, including evenings and weekends.
Ability to be flexible with scheduled work hours.
Ability to remain on feet for extended periods of time.
Ability to navigate through the building with clients.

Notes to Applicant:

The Country Music Hall of Fame® and Museum is an equal opportunity employer. We respect the varied attributes, characteristics, and perspectives that make each person unique. The museum promotes an environment of respect, communication, and understanding, while actively providing opportunities for all employees of all backgrounds the skills, experience, and information necessary to succeed. The museum does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy, childbirth and related medical conditions), national origin, political affiliation, gender identity, sexual orientation, disability, genetic information or characteristics, age, membership in an employee organization, military or veteran status, or other non-merit factor. The Country Music Hall of Fame® and Museum does not tolerate discrimination or harassment based on any of these characteristics.

We are a drug-free workplace and an equal opportunity employer that welcomes all qualified candidates to apply for open positions. The Country Music Hall of Fame and Museum is committed to providing a safe and secure environment for its staff and visitors. All offers of employment are subject to and contingent upon the successful completion of a background check and employment verification, including federally mandated E-verify processes, as required for position.

Due to the high volume of applications received for this position, hiring managers will only contact candidates they are interested in scheduling for an interview. Please refrain from calling to inquire about the status of your application.

Please upload a resume and cover letter when applying for the position.

Applications are only accepted online on our career page: https://www.countrymusichalloffame.org/careers

Event Sales Manager

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