Job Description
Hollywood Branded is a pop culture marketing and brand partnership agency founded by Stacy Jones in 2007. We connect brands and entertainment through product placement, brand integration, celebrity and creator partnerships, licensing, branded content, PR and experiential programs. We are evolving from a project-based agency into a scalable, tech-enabled business built on repeatable systems, recurring client relationships and our proprietary [HB]Engine, [HB]Hub and [HB]Box ecosystem.
We are looking for someone to lead our Agency Operations. You will own the day-to-day operations that keep Hollywood Branded running smoothly: how work moves across teams, how leaders make decisions, how our technology gets adopted and how our people are supported and held accountable. This is a hands-on leadership role, not an administrative coordinator role. You will diagnose root causes, recommend practical solutions, implement them and measure the results. Your goal is to reduce unnecessary CEO and COO involvement in routine operations, while preserving clear authority for leaders over their teams, clients and expertise. You report to the COO, but are expected to operate independently within approved policies, budgets and decision rights.
Responsibilities
· Agency operations, execution and accountability
· Systems, technology and AI adoption
· Capacity, financial discipline and process improvement
· People leadership and performance
· Reporting, authority and escalation
Qualifications
Required
- 7+ years of operations experience and 3+ years directly managing people for Director level; 5+ and 2+ respectively may be considered for Associate Director.
- Demonstrated hands-on ownership of operations in a small or midsize business (approximately 10–75 employees), ideally an agency or professional services company.
- Evidence of implementing cross-functional workflows, managing change and holding peers accountable without relying on reporting authority.
- Practical HR leadership, including sensitive employee matters, coaching, performance and familiarity with California employment law and when to involve counsel.
- Experience leading software and AI tool adoption, with measurable business outcomes.
- Comfort with resource planning, utilization, project financial indicators, dashboards, spreadsheets and actionable reporting.
- Strong judgment, discretion, direct communication, prioritization and ability to implement rather than just recommend.
- Bachelor's degree
Preferred
- Agency, entertainment or marketing experience
- SHRM-CP, SHRM-SCP, PHR or SPHR certification.
- Hands-on administration or change management for HubSpot, Microsoft 365, BambooHR, monday.com or similar platforms.
- Experience helping an organization launch an internal platform or scale from founder-led processes to delegated operations.
- Practical experience designing AI-enabled workflows with clear human quality controls.
Apply now and be part of the team that’s redefining what brand partnerships look like in entertainment!