Partner Solutions Manager, Media & Sports

The Global Partnerships team at Meta is responsible for fostering relationships with top and emerging partners across creators, public figures, sports leagues, and media. Focusing on Instagram, Facebook, Threads, Meta AI and WhatsApp, the team helps drive product priorities with partners across Meta’s family of apps. To support this effort, Meta is seeking a Partner Solutions Manager to join their team. This role will focus on driving product adoption, operational efficiency, and business value for both Meta and its key Entertainment Media Company & Sports partners. The successful candidate will collaborate closely with Strategic Partner Managers and cross-functional teams to provide strategic planning, reporting and analysis, relationship co-management, product insights, and education, ultimately helping to accelerate success for both Meta and its partners in North America (NORAM).

Partner Solutions Manager, Media & Sports Responsibilities:

• Strategic Planning: Collaborate with internal stakeholders to develop and implement comprehensive strategies and programs that drive product adoption and partner business value through Meta's family of apps
• Performance Analysis: Collaborate with Strategic Partner Managers to regularly analyze the performance of partner accounts/pages to identify areas of improvement and/or opportunities for product adoption
• Reporting and Forecasting: Provide regular reports on partner performance, goal tracking, market trends and forecasting to identify potential challenges or opportunities for the in-market team
• Relationship Co-Management: Working along with Strategic Partner Managers, support managed partners with product education, partner issue investigations, escalation management, product consultations, and liaise with internal stakeholders to propose innovative solutions
• Support Product Go-To Market: Working with partners and internal teams on product launches and tests. Coordinating access, education, product feedback and measurement
• Product Expertise: Share product expertise and educate Partners on our best practices & new products to help them accelerate their growth. Serve as a Product expert for internal partnerships teams and partners
• Cross Functional Collaboration: Act as an internal advocate on behalf of partners with cross-functional teams. Collaborate with cross functional teams and regional counterparts to build solutions at scale
• Thought Leadership: Leverage data-led insights and narratives to help drive strategic decision-making. Proactively synthesize findings, develop recommendations, and communicate results as they relate to the ecosystem. Use market-specific knowledge and insights to support the execution of our business goals

Minimum Qualifications:

• 2+ years of experience in consulting, strategic partnerships, digital marketing, account, partner, or project management
• Bachelor's degree
• Industry experience in Tech, Social Media, Sports, Digital or Entertainment Industries
• Experience in data analysis, reporting and forecasting, and turning data into meaningful narratives
• Experience working independently and a track record of taking initiative
• Experience navigating large organizations with multiple teams and stakeholders, effectively working cross-functionally, both internally and externally
• Experience solving problems in a collaborative environment
• Experience with using Facebook, Instagram, Threads and Meta AI to help partners or clients reach their goals

Preferred Qualifications:

• Knowledge of sports and/or media ecosystems
• Proven experience prioritizing multiple competing demands and projects, driving focus towards high-impact outcomes in a dynamic environment
• A self-motivated and initiative-driven individual with a demonstrated track record of taking ownership and driving results in ambiguous or rapidly changing situations.
• Master's Degree, MBA, or equivalent experience

About Meta:

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.