Business Unit: Company 3

Position: Client Services Representative

Location: Hollywood, CA (On-Site)

Hours of Operation: 7:00am - 4:00pm PST

Pay Range: $20.00 USD hourly

Position Summary

The Client Services Representative is a key member of Company 3's Client Services Team and plays a vital role in upholding our reputation for delivering gracious, thoughtful, and industry-leading hospitality. This position is responsible for providing exceptional client-facing support, including preparing daily coffee service, managing weekly snacks and events, and maintaining a clean and well-stocked kitchen area. The role also includes front desk coverage and supporting general operations as needed.

Main Duties

The Client Services Representative will foster strong client relationships by creating a warm, welcoming environment. They will set up daily coffee service and weekly snacks; restock communal snacks and beverages, plan and execute weekly events, support kitchen staff by delivering meals to client pods as ordered, and organize and lead birthday and holiday celebrations. They will also be responsible for the following:

Collaborate with Operations to improve departmental efficiency
Maintain cleanliness and organization in the kitchen and common areas
Order supplies and miscellaneous goods while managing to a set budget
Run errands for the team and broader staff as needed
Provide coverage for the Front Desk team
Perform other duties as assigned by management
Order meals and prepare drinks and coffee to serve clients and staff
Run errands for the kitchen, clients, and other staff as needed
Support strong client relationships by creating a warm and inviting environment for visitors and staff
Collaborate with Operations to develop efficiency within the department
Order supplies and goods while maintaining a strict budget

What You Bring

The ideal candidate will have prior experience in a restaurant, hospitality, or client service role. They must have a strong understanding of both service and hospitality principles, have the ability to anticipate needs and adapt quickly in a fast-paced, high-stakes environment, and have acute attention to detail and strong organizational skills. Additional desired skills include:

Flexible schedule, including availability for late nights, weekends, and holidays
Excellent judgment and discretion; maintains a polished, professional demeanor when working with VIP clients
Strong communication and interpersonal skills; active listener who builds rapport easily
Professional-level English language skills, both written and verbal
Proven problem-solving skills and the ability to work well both independently and as part of a team
Demonstrated ability to anticipate client and artist needs proactively
Ability to multitask, prioritize, accept feedback, and perform well under pressure
Experience using an espresso machine
Interest in film and the entertainment industry
Strong interpersonal skills
Creative mindset with the ability to think outside the box

About The Company

Company 3, including its various business units and family of brands, provides a full range of Creative Services for content creators, including conceptual design, pre-vis, look development, ideation and rapid prototyping, 3D animation/CGI, motion graphics/designers, matte painting, compositing, dailies and production services, color grading, post-production finishing, marketing/trailers, live-action production, experiences, and more.

Diversity And Inclusion At Company 3

Creativity has diversity at its core. We celebrate the value of each unique experience by being dedicated to fostering the most diverse, equitable, and inclusive culture where every employee feels empowered and safe to show up to work as their full self.

It is our policy to provide equal employment opportunities to all applicants and employees. Please inform the Company's HR representative if you need assistance completing any forms or otherwise need any accommodation or support in order to participate in the application process.

The listed pay range represents the lowest to highest range that we in good faith believe we would pay for this role at the time of this posting. This range may be modified in the future. An employee’s pay position within the range may be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, local currency exchange rates, performance, shift, travel requirements, sales or revenue-based metrics, applicable law, and business or organizational needs.

The benefits for eligible part-time employees working 25 or more hours per week and full-time employees in the US include a comprehensive package of health, retirement, and insurance benefits and paid time off. The benefits for eligible project hires and part-time employees working less than 25 hours per week in the US include retirement, select insurance benefits, and where required by law, health benefits. For roles filled in Canada and other territories, local benefits plan offerings as adopted and amended from time to time will apply.

The above compensation and benefits information is provided in accordance with various state, provincial, and local pay transparency laws.

This position is for an existing vacancy. Both external and internal candidates can apply for this role through the Company’s Career Page. The Company generally only contacts those individuals who have submitted an application which it wishes to interview. The application window for this position is expected to close by October 30, 2025

Seniority level
Entry level
Employment type
Full-time
Job function
Other
Industries
Entertainment Providers

Client Services Representative

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