Job Description
MediaLink is seeking an Operations Associate to support our internal operations. In this role, you’ll work closely with leadership to enhance team effectiveness, streamline processes, and enable informed decision making. This position spans a broad remit from operational strategy and workflow optimization to data reporting, systems management and vendor coordination – all while identifying opportunities for innovation and continuous improvement.
The ideal candidate brings strong analytical skills, is a proactive problem-solver who thrives in a fast-paced environment, can effectively manage cross-functional tasks with precision, and has a passion for operational excellence.
The salary range for this role is $70,000 to $90,000 commensurate with experience and skills.
What You Will Do:
- Support Operations initiatives to drive efficiency and outcomes and proactively identify potential issues that could impact success
- Serve as the primary point of contact for Operations, supporting daily operations, facilitating communication, and ensuring operational consistency across teams
- Identify opportunities for process improvement and draft policies, SOPs, and implementation plans to enhance productivity and effectiveness
- Manage data platforms leveraged by teams to ensure timely entry and accuracy of data
- Create and maintain dashboards and reports using tools like PowerBI
- Leverage analytics to enable data-driven decision making and provide insights and recommendations based on analysis of relevant data
- Support tracking of active client engagements including timeline, resourcing and profitability
- Coordinate and manage the contracting process with clients and vendors
- Serve as the primary point of contact for external operational systems and third-party vendors
- Liaise with IT to resolve technical issues and manage hardware/software requirements
What You Will Need:
- 3+ years of work experience in consulting, operations, or strategy
- Advanced Excel skills with experience and knowledge of BI and analytics tools
- Familiarity with the following tools and platforms preferred: Salesforce, PowerBI, Hive, Lattice, Otter.AI
- Detail oriented and capable of managing multiple projects in a fast-paced environment
- Excellent interpersonal skills; strong oral and written communication skills
- Self-starter mentality, eager to make a meaningful impact within the company
- Effective time management skills and ability to prioritize
- A willingness to learn and comfort tackling new problems
- Knowledge and understanding of media/advertising/technology industry terms is a plus
What You Will Get
- The unique and exciting opportunity to work at one of the leading global entertainment companies
- Access to the tools, leadership, and resources you will need to create and drive a center of excellence
- The opportunity to do the best work of your career
- Work in an inclusive and diverse company culture
- Competitive benefits and programs to support your well-being
- Collaborative colleagues who are focused on making an impact
About MediaLink
At MediaLink, we create competitive advantage and growth strategies for large- scale organizations. We drive growth and foster innovation by identifying key challenges, providing practical tactics, and helping to implement the solutions. Unlike other companies, we can offer you access to direct client relationships with large global companies at a senior level. We provide you with the opportunities, strategies, and execution of these to help you develop and grow, all while giving you access to senior leadership and their expertise.
MediaLink is a UTA company.
About UTA
UTA unites ideas, opportunities and talent. The company represents some of the world's most iconic, barrier-breaking artists, creators and changemakers—from actors, athletes and musicians to writers, gamers and digital influencers. One of the most influential companies in global entertainment, UTA's business spans talent representation, content production, as well as strategic advisory and marketing work with some of the world's biggest brands. Affiliated companies include Digital Brand Architects, KLUTCH Sports Group, Curtis Brown Group, and MediaLink. UTA is headquartered in Los Angeles with offices in Atlanta, Chicago, Nashville, New York and London.
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About Us
UTA unites ideas, opportunities and talent. The company represents some of the world's most iconic, barrier-breaking artists, creators and changemakers—from actors, athletes and musicians to writers, gamers and digital influencers. One of the most influential companies in global entertainment, UTA's business spans talent representation, content production, as well as strategic advisory and marketing work with some of the world's biggest brands. Affiliated companies include Digital Brand Architects, KLUTCH Sports Group, Curtis Brown Group, and MediaLink. UTA is headquartered in Los Angeles with offices in Atlanta, Chicago, Nashville, New York and London.
United Talent Agency is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, gender, religion, sex (including gender identity and sexual orientation), national origin, disability, veteran status, age, marital status, pregnancy, or any other protected group status as defined by the laws.
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