Job Description
Role Description: Reporting directly to the Senior Director of Network Digital Shared Services, this role oversees daily shared services activities for the Network Digital Finance team, including monitoring workflow, assigning tasks, and ensuring timely and accurate completion of billing, invoicing, reconciliation, and other finance-related processes. The supervisor supports internal stakeholders and external partners by responding to inquiries, resolving issues, and improving service quality and efficiency. The role includes training and coaching team members, developing and updating process documentation, and supporting continuous improvement initiatives within shared services operations. The Supervisor collaborates closely with finance, sales, and digital teams to maintain strong communication, sustain high customer satisfaction, and ensure compliance with company policies and industry standards.
Key Responsibilities
- Billing Oversight: Manage high-volume billing operations for digital audio and video media advertising campaigns.
- Cash Application: Supervise the accurate, daily posting of customer payments across multiple banking and merchant channels.
- Receivables Management: Direct collections, credit vetting, aging analysis, and dispute resolution to maximize cash flow.
- Team Leadership: Supervise, train, and distribute daily workloads among billing and cash application specialists.
- Strategic Prioritization: Balance urgent advertiser demands, month-end deadlines, and fluctuating transaction volumes efficiently.
- Critical Decision-Making: Evaluate and independently approve credit extensions, payment plans, and billing adjustments.
- Leadership Reporting: Provide regular updates on cash, receivables, aging, and operational metrics to senior leadership.
Qualifications
- Education: Bachelor’s degree in Accounting, Finance, or a business-related field.
- Experience: 3–5 years of accounting experience, with 1–2 years leading billing or AR teams. Previous experience in a shared services or centralized corporate environment is highly preferred.
- Industry Knowledge: Prior experience in media, broadcasting, or digital advertising production is a plus.
- Core Competencies: Advanced critical thinking, sharp decision-making, and the ability to prioritize changing workflows.
- Technical Skills: Proficiency in major ERP systems (e.g., SAP, Oracle, NetSuite) and advanced Microsoft Excel skills.
- Soft Skills: Excellent conflict resolution, process-improvement mindset, and strong written and verbal communication abilities.
Company Description: Katz Media Group is the nation’s largest media representation firm, delivering local relevance at scale for advertisers across radio, television, and digital platforms. Founded in 1888, the company has a long-standing reputation for leadership in the media industry and now operates four divisions: Katz Radio Group, Katz Television Group, Katz Digital, and Katz Live. Katz represents the on-air and online assets of more than 3,500 radio stations and 450 television stations nationwide. Headquartered in New York City with 15 regional offices, Katz provides advertisers and agencies with local market expertise and insights across the country. Team members benefit from working in a dynamic, client-focused environment that blends deep media experience with innovative solutions.